Accessibility Statement

This statement covers gothiaai.se (marketing website) and portal.gothiaai.se (SaaS platform).

Gothia AI Solutions is a private company. The Swedish Act on Accessibility to Digital Public Services applies to the public sector and does not cover our websites. We voluntarily work towards WCAG 2.1 level AA and EN 301 549 as reference standards.

The European Accessibility Act (EAA) may apply to certain digital services offered to consumers. Our marketing website is likely outside mandatory scope; the portal may depend on how the service is sold and used. We monitor developments and update this statement as needed.

Target: WCAG 2.1 level AA.

Status for gothiaai.se (2026-05-19): Partially conformant — basic semantics, labels and alt texts are in place, but several known issues remain (see section 4).

Status for portal.gothiaai.se: Assessed separately. Some admin views and charts may have limited keyboard and screen reader support.

Our websites use semantic HTML, responsive design and labelled form fields. We use labels (<label>), landmarks (<header>, <nav>, <main>, <footer>) and alt text on images where relevant.

Accessibility work is ongoing according to our internal implementation plan. Automated CI/CD tests are being introduced progressively.

AI chat panel: streamed responses are not announced token by token to screen readers. Completed replies are announced when the response finishes.

Colour contrast: some grey text colours may still be near the 4.5:1 threshold on light backgrounds.

We are working continuously to address remaining issues according to our implementation plan.

Some administrative drag-and-drop views lack full keyboard support.

Charts and visualisations sometimes lack full text descriptions.

A separate accessibility review of the portal is planned.

We combine manual review (keyboard, screen reader) with automated tools (Lighthouse, axe) at major releases. Prioritised fixes are documented in our internal implementation plan.

User-reported issues are prioritised alongside other improvements.

Found an accessibility problem? Email info@gothiaai.se with the page URL, a brief description, and any assistive technology you use (e.g. screen reader, keyboard only).

We confirm receipt within 5 business days and follow up with a planned fix where possible.

As a private provider we have no dedicated web accessibility supervisory authority equivalent to DIGG (which applies to the public sector). If you are not satisfied after contacting us, describe your case in email and we will escalate internally.

If you believe we breach applicable consumer law, you may contact the Swedish Consumer Agency (Konsumentverket) for guidance.